We've identified an issue with our sign-in provider that is preventing users from signing in to the Horizon app, the customer portal, and the login page on horizonplatform.ai.
Your data is safe and unaffected. API-key integrations, the Slack app, agents and webhooks are working normally.
We're working with the provider on a restore and have a fallback plan ready. Next update by 9:00 AM CT.
Identified
We've identified an issue with our sign-in provider that is preventing users from signing in to the Horizon app, the customer portal, and the login page on horizonplatform.ai.
Your data is safe and unaffected. API-key integrations, the Slack app, agents and webhooks are working normally.
We're working with the provider on a restore and have a fallback plan ready. Next update by 9:00 AM CT.
